Live support refers to the service that ensures proper communications happening for a business without any fail.
This could be answering the customer queries in a phone, or an email explaining to some concerns of a customer.
Providing assistance to the customers in form of a live chat when the customer visits a website is another important part of this service.
In short, Live Support refers to immediate customer assistance, when the customers are in need.
Hourly rate: £40 per hour.